Conditions of use
Regulations, on the basis of Art. 8 paragraph. 1 point 1 of the Act of 18 July 2002. on the provision of electronic services (Dz. U. of 2002., No. 144, item. 1204, as amended. D.) and art. 8 et seq. Act of 30 May 2014 on consumer rights (Dz. U. of 2014., item. 827, as amended. d.). Regulations are available free of charge via the Store, the above provides an opportunity to familiarize yourself with their contents before entering into the contract. Regulations are available in PDF format, which enables downloading, filing and printing.
The Alchembria.pl online store, operating at http://www.alchembria.pl is run by New Experimental Art. Maciej Mehring., located at ul. E. Hoene 12/30, 80-041 Gdańsk, Poland, registered by Business Activity Central Register and Information Record (Registration Authority: The Minister of Economy) in the Office of the City of Gdansk.
VAT EU: PL5881556621, REGON 221544909.
1. The address of the company
New Experimental Art. – Maciej Mehring
ul. E. Hoene 12/30
80-041 Gdańsk
Poland
phone: +48 605 318 630
e-mail: order@alchembria.pl
Account number (IBAN): mBank PL69114020040000310274057634
Contact details for complaints:
As above.
2. The Parties of Transactions
The Party making the purchase, hereinafter referred to as the Buyer is a natural person or a legal person. The Party making the sale in the online store www.alchembria.pl is its owner, the company New Experimental Art hereinafter referred to as the Store.
3. The Subject of Transaction
The subjects of the transaction are the products listed in the offer presented on the website www.alchembria.pl online store at the time of order.
The prices of all products in our offer are expressed in Polish zloty and include VAT and in Euro and US dollars (for the part of the English language). 
4. Placing orders
1/ via the Internet
Choose a category or enter a product name, eg. Re-Drum in the search engine on the page. After the product appears, fill in the fields next to the image and click "Buy Now", you will get information about the price and the form of the package. If you want to resign from the product, click "remove". Moving around the Store, you can always check the status of your online shopping by clicking on the "Cart Contents" button. If everything is correct and you wish to complete your purchase, click "Checkout". Enter the address to which the shipment is to be delivered, then select payment and shipment methods. You will receive the confirmation of the commencement of the contract via e-mail.
ORDERS ACCEPTED AND PAID BEFORE 10 P.M. (determined by the payment or selecting "COD" option) WILL BE COMPLETED within 7 DAYS.
Shipments are held on Thursday each week excluding public holidays.
2/ by e-mail
Orders can be made to order@alchembria.pl
They must include:
-Customer number or accurate shipping address (required: full name, house number, apartment number, zip code, country)
-the name of the product with a catalog number
-the amount
chosen method of payment ("transfer", "paypal" or "COD").
-phone or email address.
After receiving an e-mail with your order, the confirmation of the order is sent. It also includes bank account number (if the payment in advance is chosen), where the payment should be made to in order to complete the order. If you wish to receive your parcel as soon as possible, send the confirmation of the transfer to our e-mail address order@alchembria.pl. Note! We accept only copies of the original bank "confirmation of the transfer.
3/by phone
Together with our consultant you set all the details of the contract. To the provided email address the confirmation of the order is sent. It also includes bank account number (if the payment in advance is chosen), where the payment should be made to in order to complete the order. If you wish to receive your parcel as soon as possible, send the confirmation of the transfer to our e-mail address order@alchembria.pl. ORDERS ACCEPTED AND PAID BEFORE 10 P.M. (determined by the payment or selecting "COD" option) WILL BE COMPLETED within 7 DAYS.
Shipments are held on Thursday each week excluding public holidays.
5. Payment methods
The following methods of payment are available:
- Credit card (VISA, MASTERCARD, DINERS CLUB INTERNATIONAL, JCB), transactions are made through PAYPAL transaction service
- Transfer transactions are made through PAYPAL transaction service to order@alchembria.pl e-mail address
- traditional bank transfer (this option available within Poland)
- Please note – we do not send goods abroad using ‘COD’
6. Delivery time
The total delivery time is composed of the order completion time by the Store and the shipping time. Usually 5-7 business days.
Shipments are held on Thursday each week, excluding public holidays.
Please note that all orders we sent are registered. We cannot be held responsible for the date of receipt via Poczta Polska [Polish Postal Service].
7.Shipping Fees
The costs of shipping include: postage costs according to the rates of Polish Post and packaging costs.
- The fee for the shipment of goods within Poland using traditional bank transfer or paypal, regardless of weight, is 8 zł gross
- The fee for the "COD" shipment of goods within Poland, regardless of weight: up to 22 plnł gross
- The fee for the shipment of goods abroad: up to 25 pln gross
- Please note – we do not send goods abroad using ‘COD’
8. Returns and complaints
a/ returns
Buyers rights of withdrawal from the contract:
The return of purchased goods can be made within 21 working days of receipt of the purchased items. The Buyer may withdraw from the contract without giving any reason. In this case, the Store will return all payments received from the Buyer.
To withdraw from the contract with Alchembria.pl, you must submit the appropriate declaration of intent to the Store to the following e-mail address: order@alchembria.pl The Buyer may use the model withdrawal given below. Shipment must be made to the address New Experimental Art. Maciej Mehring, ul. E. Hoene 12/30, 80-041 Gdańsk, Poland
The model declaration of withdrawal from the contract (this statement must be completed and returned only if you wish to withdraw from the contract):
New Experimental Art.
Maciej Mehring
Ul. E. Hoene 12/30
80-041 Gdańsk
Poland
I [full name] hereby inform about my withdrawal from the contract of sale of the following items: [name of the purchased items], order numbers (sent in the mail confirming the acceptance of the order to be executed.
date of agreement (the date of the order through the Alchembria webstore, the phone call or e-mail) is [date], the date of receipt of items [date] .
Name: [the full name of the Buyer]
Address: [the address the parcel was delivered to]
Date: [the date of withdrawal from the contract]
Signature: [only if the form is sent on paper]
The cost of returning goods in the event of withdrawal from the contract:
In the event of withdrawal from the contract, the Store does not bear the cost of sending the goods back.
 The Buyer is not entitled to the right of withdrawal from the contract via Alchembria.pl in respect of the following contracts:
- in which the price is dependent on fluctuations in the financial market that the trader does not control, and which may occur before the deadline of the withdrawal from the agreement;
- In which the subject of the provision is the thing coming in a sealed package, which, after opening, cannot be returned due to health or hygiene reasons, if the packaging has been opened after delivery;
- In which the subjects of the contract are things that after delivery, due to their nature, are inextricably linked to other things
- In which the Buyer expressly demanded that a Store representative collected the returned goods in person.
- In which the subject of the contract are the things imported on a clear, specific request by the Buyer from other suppliers and which are not in the current offer of the Store, on the date of the contract between the Buyer and the Store.
- In which the subject of the contract is to provide a visual or audio recordings or computer software delivered in a sealed package if the packaging has been opened after delivery;
- By delivering newspapers, periodicals or magazines, with the exception of the subscription contract.
- For the provision of services relating to entertainment events, cultural, if the agreement marked a day or period of performance;
- For the supply of digital content, which is not stored on a tangible medium if the execution has begun with the explicit consent of the Buyer prior to the deadline to withdraw from the contract and after being informed by the Store about the loss of the right to withdraw from the contract.
b/ complaints
All goods sent by the Store are new, should be free from defects and mechanical damage. Otherwise, all the claims arising from the receipt of the defective product are honoured. A defective product is considered the one that arrived in the violated state (scratched disc, incomplete or broken package – cover), bent pages of my book – often due to improper transportation or the so-called hidden defects not previously recognized by the Store (eg. defectively recorded CD, factory sealed) etc.
The Buyer may submit complaints concerning concluded contracts at order@alchembria.pl  or in writing to the address of the Store (New Experimental Art. Maciej Mehring, ul. Perłowa 2/37, 80-024 Gdańsk, Poland).
The cost of returning goods in case of the complaint:
In case of the complaint the Store covers the cost of shipping the Product to the address: New Experimental Art. Maciej Mehring, ul. E. Hoene 12/30, 80-041 Gdańsk, Poland
A correct complaint should contain at least the following:
- Full name, address, e-mail address of the Buyer,
- The date of the conclusion of the contract as the basis of the complaint,
- The subject of the complaint, indicating the Buyers requests,
- The description of the defect or other circumstances justifying the complaint.
The Procedure:
- the Store identifies the complaint within 14 days from the date of its receipt in the correct form
- If data or information specified in the complaint need to be supplemented, before identifying the complaint the Store asks the customer lodging the complaint to supplement it within the indicated range.
- The answer to the complaint is sent to the Buyer to the specified e-mail or shipping address.
If you have any questions, please contact us by phone (weekdays, 9-18 hours) at +48 605 318 630 or contact us by e-mail: order@alchembria.pl
9. The possibility of using extrajudicial means of identifying complaints and redressing and the access to these procedures:
The Buyer who is a consumer has the possibility of the extrajudicial handling complaints and redressing before The Permanent Consumer Arbitration Court at The Regional Inspector of Consumer Trade Inspection in Gdansk. The information on how to access the above course and procedure of dispute resolution is available at the following address: http://www.uokik.gov.pl , w zakładce „Consumer Dispute Resolution”.
10. Disclaimer
All information and product images are protected by copyright. No copying and distribution, use for commercial purposes or presentation on other websites without our permission. Product photos may vary from actual product color due to the different characteristics and configuration of computer hardware clients. All trade names, product names, company names, and their respective logos used on this website belong to their respective owners.
11. Privacy Policy
By filling out a form with your personal details the Buyer expresses voluntary consent to the processing for marketing purposes by the Store www.alchembria.pl maintaining data security requirements specified in the Act of 29 August 1997 on the protection of personal data. The data is not be shared or sold to third parties. It is only used for processing in order to implement the contract. Please also note that the Buyer has the right to inspect their data and correct it or remove it.
12. General Data Protection Regulation (GDPR)
Since May 25th, 2018, the General Data Protection Regulation (GDPR) is introduced, which unifies the regulations for collecting and using data and information within the European Union. Due to this fact, we would like to inform you that: .
1. The controller of personal data given at Alchembria.pl is New Experimental Art Maciej Mehring based under the following address: ul. Emilii Hoene 12/30, 80 - 041 Gdańsk, Poland
2. The contact details of Data Personal Administatrator/Controller: Maciej Mehring, ul. E. Hoene 12/30, 80-041 Gdańsk Polska, e-mail: newsletter@alchembria.pl Personal data is stored for 18 months since the date of dispatching the order.
Each data subject who is linked to data is entitled to make a complaint to the DPA; this information is given on the website www.alchembria.pl ("ABOUT US" section.)
Each data subject has the right to accessing personal data concerning them, their correction, their deleting or limiting their processing and the right to making a complaint against their processing, and also the right to transmitting data, revoke consent at any given time without any influence over their conformity with the right to processing given on the basis of their consent before its revoking.
Personal data may be transferred to third countries in relation to executing the services by the processing entity (cloud solutions) on the basis of the standard disclaimers of protection of the European Committee. The subject who is linked to data is entitled to a copy of it.
The data source is the buyer who transfers the data during the registration process. Personal data mentioned in point 1 are processed on the bases of art. 6 par. point b and point c) of GDPR - in order to execute the services given in the CONDITIONS OF USE of Alchembria.pl issued on the basis of the existing legal regulations in order to conducting complaint proceedings.
Submiting personal data is necessary for executing the services.
newsletter@alchembria.pl
New Experimental Art
Maciej Mehring
ul. E. Hoene 12/30
80-041 Gdańsk
www.alchembria.pl
THANK YOU FOR CHOOSING OUR STORE ALCHEMBRIA.PL AND WE HOPE THAT YOUR EXPECTATIONS WILL BE MET HERE.

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